Sales Support & Order Management m/f/d
Customer Success Management – Full-time
ELLER foodPackaging develops and produces sustainable food packaging for the world’s most well-known food brands. We create “MOMENTS OF JOY” for people in the foodservice industry and grow by 20% every year.
In this role, you will take over won orders from our upstream project management and guide them safely and in a structured way through our company. In doing so, you will actively manage order processing and ensure that all processes interlock reliably.
Your work is successful when the onboarding and offboarding of products run smoothly and securely, material availabilities and framework conditions are checked reliably and you keep an overview even in critical situations and act in a solution-oriented way.
YOUR SKILLS
- You have already gained initial experience in B2B sales and are able to work independently.
- You have very good English skills for coordination with customers.
- You bring experience in technical order processing and work closely with customers as well as various specialist departments.
- You are courageous and dare to make independent decisions and stand by them.
- You are passionate about food and new food trends.
THESE GOALS SHOULD MOTIVATE YOU
- You take over won orders from our upstream project management and guide them safely through our company. In doing so, you coordinate order processing through to shipment and delivery to our customers.
- You win additional orders by inspiring our customers from within the company with our innovative and sustainable products.
- You take on a key position and ensure optimal coordination between our customers and internal departments.
- You keep a responsible eye on your customers’ inventories and demands and make sure our customers never run out of stock.
- In the future, development opportunities will open up for you in the areas of manufacturing cost calculation, pricing, quotation preparation and collaboration on exciting product tenders for the world’s biggest food brands.
YOU ARE A GREAT FIT FOR US IF
- … your positive attitude puts a smile on the faces of colleagues and customers.
- … teamwork is part of your DNA.
- … you master work routines with ease while keeping a cool head.
- … you have strong social skills combined with a good feel for different stakeholder groups.
WHAT YOU CAN EXPECT FROM US
- You can rely on appreciative and supportive teamwork.
- A modern workplace with fully digital equipment and your own Surface Book.
- A bonus system designed around shared goals and therefore contributing to very strong team spirit.
- Activity-based working in different work environments: whether focus office, creative lounges or meeting rooms. Our premises offer the right setting for every topic.
- An attractive income with potential as well as further training opportunities.
WHERE YOU CAN FIND US
ELLER foodPackaging is based in Villingen-Schwenningen, in the south of Germany, in the beautiful state of Baden-Württemberg. The city is located in close proximity to Switzerland and Lake Constance.
Surrounded by the Black Forest, the region invites you to enjoy a wide range of leisure activities – whether relaxed hikes, bike tours through nature or sporting adventures.
Anyone who works with us experiences not only exciting professional challenges, but also a high quality of life in one of the most beautiful regions of Germany.
For us, it is not top grades that matter most, but your enthusiasm for our shared goal! Are you passionate about our idea?
- Send me your letter of motivation and tell me why your skills are a good match for our goals.
- From when can we count on you?
- What are your salary expectations?
- A photo? Only if you feel like it! We look forward to getting to know you, with or without a picture.
See you soon, Sindy Bloeck
Sindy Bloeck
Talent Scout at ELLER foodPackaging
Questions about the job offer?
Call me: +49 7720 81993-18
or send me a message at
For better readability, we often use the masculine form in this advertisement. However, we always mean all people – regardless of gender, identity or background. Diversity, equal opportunities and mutual respect are integral parts of our corporate culture.
Data protection information on the application process: www.eller-foodpackaging.de/datenschutz#bewerbung